Related app/team name:
A user does not see a subscription in their Overwolf client, even though one is active in the console.
Their username is
Can you reproduce it:
I have been sent screenshots of what the user sees, and I can see the subscription in the dev console.
Impact for my app:
Jonikalus originally paid for a subscription and later cancelled it.
As he has helped me to find bugs in my app, I manually created him a subscription in the dev console (set a date far in to the future and marked his subscription as active) so he can continue to help.
I do not want him to be charged for the subscription, but I’d like to still be in control of it.
He has tried signing out and back in again, but there is no effect.
Do you currently have a workaround?